Damaged Orders
Please email photos of any damaged item to hello.lexsimle@gmail.com within 3 days of receiving your order! Please in the subject write “your name-damaged order” .
Return Policy
All custom made, personalized pieces, and made-to-order items are final sale & no returns or refunds!.
If your item arrives damaged, contact us within 3 days of delivery arrival and we’ll make it right and replace your pieces free of charge!
Shipping orders can take up to 3-4 weeks fulfilling orders. If you have not received any updates within at least 3 weeks please email @hello.lexsimle !!